Banks & Credit Unions
Financial Services is one of the most competitive industries in the world. Millions of bank branches all offer the same fundamental products and services. When all is said and done, it is servicing the customer that distinguishes those that dominate their markets from those that do not.
BSI/InfoQuest® for Banks and Credit Unions has been proven to be an effective way to gain vital "Voice Of feedback from customers. From the effectiveness of relationship arrangement on the commercial side to the speed and accuracy of teller services on the retail side, InfoQuest® is a proven way to see the institution through its customer's eyes. Every bank or credit union wants its customers to view it as their first choice for all financial services. BSI/InfoQuest® can provide the market intelligence needed to make that objective a reality.